Find quick answers to common questions about our services.

SECTION 1: General Questions

  • What services do you offer?

    We offer whole home remodeling services including:

    *Feel free to click each service to find out more!

  • What areas do you serve?

    We are located in Katy, TX and serve The Greater Houston Area. Typically within a 32-mile radius, areas we serve include: Cinco Ranch, Cypress, Fulshear, Houston, Katy, Richmond, Sugar Land, and more. Please give us a call at (832) 437-8898 if you do not see your area!

  • How do I get started?

    We appreciate you considering our company for your project! To get started, you could click here to fill out our form or give us a call at (832) 437-8898 Mon-Fri 9:00 am – 5:00 pm.

SECTION 2: The Remodeling Process

  • What does your remodeling process look like?

    We divide our process into 4 steps:

    • Consultation: You’ll fill out our form or call our office, we will ask you a few questions and schedule a range-of-cost meeting.
    • PSA: After meeting with you at your home for your free consultation, we will move on to a pre-construction process: we’ll talk specifics to get to a more exact price for your project. *A deposit is required to start the PSA process.
    • Contract: We will go over the scope of work, project plan, payment schedule, logistics, and your production schedule (timeline). We will also provide you with a contract and review together.
    • Completion: We will meticulously inspect, professionally clean and do a final walk-through and to answer any questions you may have!

    We will guide you through each one of these steps and communicate consistently with you to make the remodeling process pleasant rather than overwhelming.

  • How long does a typical project take?

    We provide a detailed schedule and timeline tailored to your project and prioritize open and honest communication to ensure there are no surprises.

    Every remodel is unique, making it difficult to define a typical timeline. The duration depends on factors such as the type of service, the size of the job, manufacturers (for appliances, hardware, or other external elements), and weather conditions for outdoor projects.

  • Do you provide free estimates?

    Providing an estimated price for a remodeling project during the first meeting is unrealistic due to the wide range of selection costs. Instead, we provide a more accurate range of cost during consultations to avoid surprises.

SECTION 3: Payments & Contracts

  • What is your payment structure?

    We will require a deposit to be able to start our second step (PSA). When moving to Contract, we will discuss payments and timeline.

  • Do you offer financing options?

    While we don’t offer in-house financing, we’ve partnered with Acorn Finance to provide trusted third-party financing options for your convenience.

  • What is your process for managing budget changes during the project?

    Any changes or additions to the original scope of work will be discussed and approved before proceeding, ensuring no unexpected costs.

Section 4: Materials & Teams

  • Do you use subcontractors?

    Yes, we work with skilled subcontractors who meet our high standards for quality and craftsmanship.

  • Can I choose my own materials?

    Absolutely! During our PSA process we work with you to select materials that match your vision and budget.

  • Do you handle permits?

    Yes, we handle all necessary permits and inspections for your project.

SECTION 5: Post-Project

  • What happens once the project is completed?

    We meticulously inspect and professionally clean the project. Afterwards, we will conduct a post-completion walkthrough and meeting to answer any questions you may have.

  • Do you offer warranty on your work?

    Yes, we will reach out to schedule a quality assurance visit and again 11 months after completion. Additionally, manufacturers provide warranties on appliances.

  • How can I provide feedback?

    We value your feedback! You can leave a review on Google, the BBB, or email us directly.

SECTION 6: Community Support

  • Do you support local businesses?

    Yes, we proudly support our local community by working with local suppliers and contractors to keep our business strong and contribute to the local economy.

  • How do your projects impact the local community?

    We strive to create projects that not only improve homes but also contribute positively to the neighborhood, enhancing both the aesthetic and value of the surrounding area.

  • Do you collaborate with other local professionals?

    Yes, we actively network and collaborate with local professionals, including designers, architects, and skilled tradespeople, to ensure the highest quality work. As members of BNI and the Fulshear Regional Chamber of Commerce, we are committed to building relationships with fellow local business owners.

    We also frequently support local organizations and community initiatives to give back to the people who make our community strong.

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