First Step in the process - Let's Talk
We know remodeling is a big undertaking and we want our first appointment to meet you at your home and make sure we are a good fit for you and your family. At this appointment we will be diving into your vision, talking about your budget and schedule and what you can expect from us. We will leave you with a folder full of useful information to help you understand not only who we are, but also how projects like yours work.
Next comes– The Design Agreement
Prior to entering into a Contract together, there will be a pre-construction process. The pre-construction process will be handled with what we call a ‘Professional Services Agreement’ (PSA). During the PSA, we will be moving forward in creating your vision. Some of the things you can expect to happen during this phase are a detailed estimate with full scope of work and the materials we will use and sometimes a “deconstruction and discovery” if we need to confirm any unknown conditions. A project is typically less expensive when a thorough design and the entire specification process has been completed prior to starting the job. A well-designed project is also more likely to finish on time and on budget. You may choose to enter into a ‘Letter of Intent’ (LOI) at any time during this phase to place the actual construction of your project on our schedule.
Third Step in the process – Project Development
Upon the completion of the PSA, we will meet with you to talk through your project. We will take all the time you want to be comfortable and confident. We will go over the scope of work, project plan, payment schedule, logistics, and your production schedule (timeline). Our organized schedules allow us to secure our trade contractors for pre-determined time frames which helps your remodeling project stay on time.
Fourth Step – The Construction Agreement
At this point you will have signed off on the design and production plan and we have created a Contract that will be signed by both you and a representative of Gambone's CHI. We will go over and explain every detail of our straightforward contract.
Fifth Step – Project Management
We realize we are guests in your home and we want you to be informed and involved throughout the process. We will work together to find the best ways to communicate with you on a regular basis so you are up to date on the progress. Any task not completed directly by Gambone's CHI will be accomplished by our trusted trade and specialty contractors. Our trade contractors are part of our remodeling “family” and are licensed, bonded and insured and most have worked with us for years. They will treat you and your home with respect.
Sixth Step – In Progress Changes
No matter how carefully we plan your project together, you may want to make a change or two along the way. We are prepared to accommodate any changes you want and our Contract will explain how costs associated with your changes will be handled.
Seventh Step – Project Completion
During the completion phase we will meticulously inspect to ensure that craftsmanship levels have been maintained throughout the project. We will do a final job walk-through and meeting to answer any questions you may have. We will do a final clean up within the project and anything on your property we touched. We will set you up with a document for you to list anything you may run across after we leave that you want us to look at on our next visit. And finally, all our remodeling work comes with a lifetime warranty on craftsmanship and manufacturer's warranty on products. We want you to have peace of mind knowing that the work we complete for you will be done in such a way that it will last for many years.